Warranty

Purchased Roore paddles are backed by a 6 Month warranty against manufacturer's defects from purchase date. Warranties are only valid to the original purchaser and not transferable.

Please note that the warranty does not cover the following:

Normal wear and tear (e.g., grip wearing out, scratches, worn edgeguard, graphics fading, chip damage, grit wearing out, etc.)
Abuse and/or negligence
Hitting objects other than the pickleball
Grit variation
Parts that have been modified
Purchases from unauthorized dealers
Individuals who aren't the original purchaser
Lack of proof of purchase
Final sale items, giveaways, used items, demo units, factory seconds, or items otherwise marked in the product description as ineligible for warranty

Roore reserves the right to determine whether a paddle is covered under our warranty. Each purchased paddle covered by warranty is eligible for a single replacement under this policy.

To initiate a warranty claim, please contact us with the following information and we will reach out to you within two business days with next steps.

Proof of purchase with order number and order date shown
Reason for warranty claim
Any supporting documentation (e.g., pictures, etc.)